MILITARY - PROGRAM OFFERINGS

Emerging Technologies Institute offers the complete solution for military personnel and their spouse. Workers in high-demand portable occupations are able to pick-up and move when their loved ones are reassigned, yet are still able to continue their career path and future.

ONLINE CAREER TRAINING: ANYTIME, ANYPLACE…

Students enrolled in our programs will receive all course materials. Certification exam fees, where applicable, are not included.

Online Course Refund Policy

Refunds for online courses are only given under the following circumstances: The student/user did not access any portion of the online course and requests a refund. This request must be in writing via email within three business days from the date of the course setup (email notification sent). There will be no refunds for any online courses (or curricula) once a course has been accessed in any manner.

Courseware is subject to change without notice.

*CISCO [Full Access - 1 Year]*			*$4,200.00*	*HOURS*
	Routing and Switching
		Building Cisco Multilayer Switched Networks (BCMSN) 3.0 Expert Live	LLCS0005	30
		Building Scalable Cisco Internetworks (BSCI) 3.0 Expert Live	LLCS0006	30
		Implementing Secure Converged Wide Area Networks (ISCW) 1.0 Expert Live	LLCS0007	30
		Optimizing Converged Cisco Networks (ONT) 1.0 Expert Live	LLCS0008	30
		Designing for Cisco Internetwork Solutions (DESGN) 2.0 Expert Encore	LLCS0009	30
		Implementing CiscoWorks for Enterprise LAN/WAN Management (CWENT) 2.5 Expert Encore	LLCS0014	30
		Interconnecting Cisco Network Devices Part 1 (ICND1) 1.0 Expert Live with Encore	LLCS0003	30
		Interconnecting Cisco Network Devices Part 2 (ICND2) 1.0 Expert Live with Encore	LLCS0004	30
		Designing Cisco Network Service Architectures (ARCH) 2.0 Expert Encore	LLCS0011	30
		Configuring BGP on Cisco Routers (BGP) 3.2 Expert Encore	LLCS0041	30
		Implementing Cisco Multi-Protocol Label Switching (MPLS) 2.2 Expert Encore	LLCS0047	30
	IP Communications
		Implementing Cisco IOS Unified Communications Part 1 (IIUC1) 1.0 Expert Live with Encore	LLCS0054	30
		Cisco IP Telephony- Part 1 (CIPT1) 4.1 Expert Live	LLCS0016	30
		Cisco IP Telephony- Part 2 (CIPT2) 4.1 Expert Live	LLCS0017	24
		Implementing Cisco Voice Gateways and Gatekeepers (GWGK) 2.0 Expert Live	LLCS0021	30
		Implementing Cisco Quality of Service (QoS) 2.2 Expert Live	LLCS0018	30
		Cisco IP Telephony Part 1 (CIPT1) 5.0 (Linux Platform) Expert Encore	LLCS0022	30
		Cisco IP Telephony Part 2 (CIPT2) 5.0 (Linux Platform) Expert Encore	LLCS0023	24
		Cisco Unified Communications System Engineer (UCSE) 1.4 Expert Encore	LLCS0024	30
		Implementing Cisco Multicasting (MCAST) 1.0 Expert Encore	LLCS0028	30
		IP Telephony Design (IPTD) 1.0 Expert Encore	LLCS0027	30
		Microsoft for Cisco Voice (MSCV) 1.0 Expert Encore	LLCS0029	30
		IP Telephony Express (IPTX) 4.0 Expert Encore	LLCS0026	30
		Troubleshooting Cisco Unified Communications Systems (TUC) 1.0 Expert Live with Encore	LLCS0020	30
		Implementing Cisco Unified Communications Manager Part 1 (CIPT1) 6.0 Expert Live	LLCS0043	30
		Implementing Cisco Unified Communications Manager Part 2 (CIPT2) 6.0 Expert Live	LLCS0045	30
		Cisco Voice over IP (CVOICE) 6.0 Expert Live with Encore	LLCS0042	30
		Implementing Cisco IOS Unified Communications Part 2 (IIUC2) 1.0 Expert Encore	LLCS0055	30
		Implementing Cisco Quality of Service (QoS) 2.3 Expert Live with Encore	LLCS0063	30
		Implementing Cisco IP Routing (ROUTE) v1.0 Expert Live with Encore	LLCS0064	45
	Security
		Securing Cisco Network Devices (SND) 2.0 Expert Encore	LLCS0032	30
		Securing Networks with Cisco Routers and Switches (SNRS) 2.0 Expert Encore	LLCS0033	30
		Securing Networks with PIX and ASA (SNPA) 5.0 Expert Encore	LLCS0034	30
		Implementing Cisco Intrusion Prevention Systems (IPS) 6.0 Expert Live with Encore	LLCS0036	30
		Cisco Secure Virtual Private Networking (CSVPN) 4.7 Expert Encore	LLCS0037	30
		Securing Hosts using Cisco Security Agent (HIPS) 3.0 Expert Encore	LLCS0038	30
		Implementing Cisco IOS Network Security (IINS) 1.0 Expert Live	LLCS0044	30
		Securing Networks with ASA Fundamentals (SNAF) 1.0 Expert Live	LLCS0046	30
		Securing Networks with Cisco Routers and Switches (SNRS) 3.0 Expert Live with Encore	LLCS0056	30
		Securing Networks with ASA Advanced (SNAA) 1.0 Expert Encore	LLCS0050	30
	Wireless Technologies
		Cisco Wireless LAN Fundamentals (CWLF) 1.0 Expert Encore	LLCS0039	24
		Cisco Wireless LAN Advanced Topics (CWLAT) 1.0 Expert Encore	LLCS0040	24
		Implementing Cisco Unified Wireless Networking Essentials (IUWNE) 1.0 Expert Encore	LLCS0057	30
	Cisco
		Implementing Cisco Unified Communications Manager 7.0 (UCM70) 1.0 Expert Encore	LLCS0058	30

*COMMUNICATION*			*$2,499.60*	*HOURS*
	E-mail Essentials for Business
		Using E-mail and Instant Messaging Effectively	comm_17_a01_bs_enus	1
		Addressing and Redistributing E-mail	comm_17_a02_bs_enus	1
		Managing Your E-mail	comm_17_a03_bs_enus	1
	Business Grammar Basics
		Business Grammar: Parts of Speech	comm_20_a01_bs_enus	1
		Business Grammar: Working with Words	comm_20_a02_bs_enus	1
		Business Grammar: The Mechanics of Writing	comm_20_a03_bs_enus	1
		Business Grammar: Punctuation	comm_20_a04_bs_enus	1
		Business Grammar: Sentence Construction	comm_20_a05_bs_enus	1
		Business Grammar: Common Usage Errors	comm_20_a06_bs_enus	1
	Interpersonal Communication
		Interpersonal Communication: Communicating with Confidence	comm_21_a01_bs_enus	1
		Interpersonal Communication: Targeting Your Message	comm_21_a02_bs_enus	1
		Interpersonal Communication: Listening Essentials	comm_21_a03_bs_enus	1
		Interpersonal Communication: Communicating Assertively	comm_21_a04_bs_enus	1
		Interpersonal Communication: Being Approachable	comm_21_a05_bs_enus	1
	Fundamentals of Working with Difficult People
		Working with Difficult People: Identifying Difficult People	comm_23_a01_bs_enus	1
		Working with Difficult People: How to Work with Aggressive People	comm_23_a02_bs_enus	1
		Working with Difficult People: How to Work with Negative People	comm_23_a03_bs_enus	1
		Working with Difficult People: How to Work with Procrastinators	comm_23_a04_bs_enus	1
		Working with Difficult People: How to Work with Manipulative People	comm_23_a05_bs_enus	1
		Working with Difficult People: How to Work with Self-serving People	comm_23_a06_bs_enus	1
		Working with Difficult People: Dealing with Micromanagers	comm_23_a07_bs_enus	1
	Effective Listening
		Listening Basics	comm_03_a01_bs_enus	2
		Listening to Comprehend	comm_03_a02_bs_enus	4
		Higher Purpose Listening	comm_03_a03_bs_enus	2
		Enhancing Listening Skills	comm_03_a04_bs_enus	3
		Effective Listening Simulation	COMM003A	0.5
	Giving Successful Presentations
		Presenting Successfully	comm_05_a01_bs_enus	3
		Delivering the Message	comm_05_a02_bs_enus	3
		Available Presentation Resources	comm_05_a03_bs_enus	3.5
		Giving Successful Presentations Simulation	COMM005A	0.5
		Attracting New Investors - Keeping Presentations Focused	_pc_bi_fabi004	0.1
	Obtaining Results without Authority
		Getting Results by Building Relationships	comm_13_a01_bs_enus	2
		Results and Teamwork without Authority	comm_13_a02_bs_enus	2.5
		Leading without Authority	comm_13_a03_bs_enus	3
		Creating Change, Gaining Allies	comm_13_a04_bs_enus	2.5
		Communicating to Get Results	comm_13_a05_bs_enus	2.5
		Obtaining Results from the Boss	comm_13_a06_bs_enus	3
		Getting Results with No Authority Simulation	COMM013A	0.5
		Influencing Key Decision Makers	_pc_bi_lsbi015	0.1
		Influence and Persuasion	_pc_ch_lach016	0.2
	International Communications
		The Impact of Culture on Communication	COMM0021	2.5
		The Art of Global Communication	COMM0022	3.5
		Improving Your Cross-cultural Communications	COMM0023	3
		International Communications Simulation	COMM0020	0.5
		Cross-cultural Communications Simulation	COMM002S	0.5
		Dispute Resolution in International Contracts	_pc_ch_lsch005	0.2

*COMPTIA*			*$2,229.75*	*HOURS*
	CompTIA A+ 2009 Essentials
		A+ Essentials 2009: Computer Hardware Components	cs_apet_a01_it_enus	2
		A+ Essentials 2009: Configuring Displays, Peripherals, Laptops, and Printers	cs_apet_a02_it_enus	2.5
		A+ Essentials 2009: Installing Windows Operating Systems	cs_apet_a03_it_enus	1.5
		A+ Essentials 2009: Using and Managing Windows	cs_apet_a04_it_enus	1.5
		A+ Essentials 2009: Troubleshooting Computers and Printers	cs_apet_a05_it_enus	2
		A+ Essentials 2009: Security and Network Fundamentals	cs_apet_a06_it_enus	2.5
		A+ Essentials 2009: Operational Procedures and Preventative Maintenance	cs_apet_a07_it_enus	2
	CompTIA A+ 2009 Practical Application
		A+ Practical Application 2009: Personal Computer Components	cs_apit_a01_it_enus	1.5
		A+ Practical Application 2009: Troubleshooting Hardware	cs_apit_a02_it_enus	2
		A+ Practical Application 2009: Maintaining Operating Systems	cs_apit_a03_it_enus	2
		A+ Practical Application 2009: Maintaining Networks	cs_apit_a04_it_enus	1.5
		A+ Practical Application 2009: Security	cs_apit_a05_it_enus	1
	CompTIA Server+ 2009
		CompTIA Server+ (2009) System Hardware	cs_csvr_a01_it_enus	2.5
		CompTIA Server+ 2009: Storage	cs_csvr_a04_it_enus	1.5
		CompTIA Server+ 2009: Disaster Recovery	cs_csvr_a06_it_enus	1.5
	CompTIA Network+ 2009
		CompTIA Network+ 2009: Network Fundamentals	cs_ctnt_a01_it_enus	2
		CompTIA Network+ 2009: Network Components	cs_ctnt_a02_it_enus	1.5
		CompTIA Network+ 2009: Network Devices	cs_ctnt_a03_it_enus	1.5
		CompTIA Network+ 2009: Network Protocols	cs_ctnt_a05_it_enus	3
		CompTIA Network+ 2009: Wide Area Networks	cs_ctnt_a06_it_enus	1.5
		CompTIA Network+ 2009: Wireless Networks	cs_ctnt_a07_it_enus	2
		CompTIA Network+ 2009: Network Addressing	cs_ctnt_a08_it_enus	2
		CompTIA Network+ 2009: Routing	cs_ctnt_a09_it_enus	1.5
		CompTIA Network+ 2009: Managing and Monitoring the Network	cs_ctnt_a10_it_enus	2
		CompTIA Network+ 2009: Troubleshooting the Network	cs_ctnt_a11_it_enus	2
		CompTIA Network+ 2009: Network Security	cs_ctnt_a12_it_enus	2.5
	CompTIA Security+ 2008
		CompTIA Security + 2008: Threat Mitigation	cs_sety_a01_it_enus	2
		CompTIA Security + 2008: Cryptography	cs_sety_a02_it_enus	2
		CompTIA Security + 2008: Authentication Methods	cs_sety_a03_it_enus	2
		CompTIA Security + 2008: Messaging, User, and Role Security	cs_sety_a04_it_enus	3
		CompTIA Security + 2008: Public Key Infrastructure and Access Security	cs_sety_a05_it_enus	3.5
		CompTIA Security + 2008: Ports, Protocols, and Network Security	cs_sety_a06_it_enus	3
		CompTIA Security + 2008: Wi-Fi and Remote Access	cs_sety_a07_it_enus	2
		CompTIA Security + 2008: Risk Analysis, Vulnerability Testing, IDS, and Forensics	cs_sety_a08_it_enus	1.5
		CompTIA Security + 2008: Auditing, Security Policies, and Disaster Recovery	cs_sety_a09_it_enus	2.5

*CUSTOMER SERVICE*			*$3,749.40*	*HOURS*
	Excelling at Customer Service
		Corporate Culture: Building the Service Foundation	cust_05_a01_bs_enus	3
		The Fundamentals of Exceptional Customer Service	cust_05_a02_bs_enus	3
		The Customer's Voice	cust_05_a03_bs_enus	5
		Advancing Service Expertise	cust_05_a04_bs_enus	3.5
		Customers, Confrontation and Conflict	cust_05_a05_bs_enus	5
		Overcoming Difficult Service Situations	cust_05_a06_bs_enus	4.5
		The EXCEL Acronym: Instilling Service Excellence	cust_05_a07_bs_enus	5
		Service Teams and Service Stars	cust_05_a08_bs_enus	5
		Excel at Customer Service Simulation	CUST005A	0.5
		Providing Customer Service Simulation	CUST005B	0.5
		Aligning Performance to Key Indicators	_pc_bi_ctbi007	0.1
	Customer Service Representative, Professionalism
		The Customer Service Representative (CSR)	cust_06_a01_bs_enus	3.5
		Support Center Services and Work Environment	cust_06_a02_bs_enus	3
		Team and Customer Relationships	cust_06_a03_bs_enus	3
	Customer Service Representative, Skills
		Customer Interactions	cust_07_a01_bs_enus	3.5
		Communication Skills	cust_07_a02_bs_enus	3.5
		Conflict, Stress, and Time Management	cust_07_a03_bs_enus	3.5
	Customer Service Representative, Process
		Customer Service Processes and Procedures	cust_08_a01_bs_enus	3
		Quality in a Support Center	cust_08_a02_bs_enus	3.5
		Support Center Tools, Technologies and Metrics	cust_08_a03_bs_enus	3
		Dealing with Irrational Customers and Escalating Complaints	cust_08_a04_bs_enus	2
	Customer Service Fundamentals
		Customer Service Fundamentals: Building Rapport in Customer Relationships	cust_09_a01_bs_enus	1
		Customer Service in the Field	cust_09_a02_bs_enus	1
		Customer Service over the Phone	cust_09_a03_bs_enus	1
		Internal Customer Service	cust_09_a04_bs_enus	1
		Customer Service Confrontation and Conflict	cust_09_a05_bs_enus	1
		Shaping the Direction of Customer Service in Your Organization	cust_09_a06_bs_enus	1
	Frontline Call Center Skills
		The Call Center Industry	CUST0111	2.5
		Call Center Communication Skills	CUST0112	4.5
		Call Center Customer Service	CUST0113	3.5
		Call Center Telephone Sales	CUST0114	3
		Frontline Call Center Skills Simulation	CUST0110	0.5
		The Importance of Call Tracking and Ticketing	_pc_bi_ctbi003	0.1
		Creating an Effective On-hold Message	_pc_bi_ctbi008	0.1
		Aligning Agent Behaviors with Caller Types	_pc_bi_ctbi010	0.1
		Determining Proper Expectation-management Techniques	_pc_ch_ctch001	0.2
		Training Methods for CSRs in the Customer Contact Industry	_pc_ch_ctch002	0.2
	Measuring Customer Satisfaction
		Discovering What Your Customers Want	CUST0131	2.5
		Developing Customer Satisfaction Surveys	CUST0132	3
		Customer Satisfaction: Analysis and Implementation	CUST0133	2.5
		Measuring Customer Satisfaction Simulation	CUST0130	0.5
	Internal Customer Service
		Excellence in Internal Customer Service	CUST0141	5
		Working With Internal Customers	CUST0142	4
		Overcoming Internal Customer Service Problems	CUST0143	3.5
		Internal Customer Service: Conflict and Complaints Simulation	CUST0140	0.5
	Internal Customer Service Agent Skills
		The Customer Service Agent in Action	CUST0151	4.5
		Professional Skills for Customer Service Agents	CUST0152	4.5
		Managing Challenges in Customer Service	CUST0153	5
		Cross-selling in a Customer Service Call	CUST0154	5.5
		Customer Service Agent Skills Simulation	CUST0150	0.5
	Technical Support Agent Skills
		The Contact Center and Technical Support Agent	CUST0161	4.5
		Technical Support Essentials	CUST0162	5
		Assessing Customer Behavior	CUST0163	4.5
		Technical Support Agent Survival Skills	CUST0164	3.5
		Technical Support Agent Skills Simulation	CUST0160	0.5
	Managing A Customer-Focused Department
		Identifying Your Customer's Expectations	CUST0171	4.5
		Using Surveys to Measure Customer Satisfaction	CUST0172	3
		Bridge The Expectations Gap	CUST0173	4.5
		Leading A Customer-Focused Team	CUST0174	4
		Managing a Customer-focused Department Simulation	CUST0170	0.5
		Creating a Customer-focused Organization	_pc_ch_lach020	0.2
	Inbound Call Center Management
		The Inbound Call Center	CUST0211	2.5
		Inbound Call Center Management: Leadership	CUST0212	3
		Inbound Call Centers: People Management	CUST0213	3
		Inbound Call Center Technology	CUST0214	4
		Performance Metrics for an Inbound Call Center	CUST0215	2.5
		Converting a Call Center to a Profit Center	_pc_bi_ctbi001	0.1
		Managing Your Call Center More Efficiently	_pc_bi_ctbi002	0.1
		Customer Service Training - The Interview and Beyond	_pc_bi_ctbi004	0.1
		Disaster Recovery - Keeping the Lines Open	_pc_bi_ctbi005	0.1
		Preventing Agent Absenteeism through Better Working Conditions	_pc_bi_ctbi006	0.1
		Workforce Management Software - Is It Worth It?	_pc_bi_ctbi009	0.1
		Prioritizing Rewards and Recognition in Call Centers	_pc_bi_ctbi011	0.1

*DESKTOP COMPUTER SKILLS*			*$799.00*	*HOURS*
	Information Security Best Practices for Business Users
		Introduction to information security	216913_ENG	1.75
		Operational information security	217983_ENG	1.5
		Malicious code and information security	217043_ENG	1.75
		Information security and the Internet	216960_ENG	1.5
	Microsoft Office 2007: Beginning Word
		Getting Started with Word 2007	mo_bgwd_a01_dt_enus	1
		Working with Text and Paragraphs in Word 2007	mo_bgwd_a02_dt_enus	2
		Structuring, Editing, Saving, and Opening Documents in Word 2007	mo_bgwd_a03_dt_enus	2
		Printing, Help, and Automated Formatting in Word 2007	mo_bgwd_a04_dt_enus	2
		Working with Documents in Word 2007	mo_bgwd_a05_dt_enus	2
	Microsoft Office 2007: Advanced Word
		Advanced Formatting in Word 2007	mo_adwd_a01_dt_enus	1.5
		Advanced Document Navigation and Document Reviews in Word 2007	mo_adwd_a02_dt_enus	2.5
		Using Tables, Charts, and Graphics in Word 2007	mo_adwd_a03_dt_enus	2.5
	Microsoft Office 2007: Word for the Power User
		Advanced Data Manipulation Features in Word 2007	mo_wdpu_a01_dt_enus	1
		Advanced Document Features in Word 2007	mo_wdpu_a02_dt_enus	1.5
		Collaborative Features in Word 2007	mo_wdpu_a03_dt_enus	2
	Microsoft Office 2007: Beginning Excel
		Getting Started with Excel 2007	mo_bgex_a01_dt_enus	2
		Manipulating and Formatting Data and Worksheets	mo_bgex_a02_dt_enus	3.5
		Reviewing and Printing in Excel 2007	mo_bgex_a03_dt_enus	1.5
		Excel 2007 Formulas and Functions	mo_bgex_a04_dt_enus	2
		Excel 2007 Charts, Pictures, Themes, and Styles	mo_bgex_a06_dt_enus	1.5
	Microsoft Office 2007: Advanced Excel
		Advanced Formatting in Excel 2007	mo_adex_a01_dt_enus	2
		Advanced Data Management in Excel 2007	mo_adex_a02_dt_enus	1.5
		Advanced Customization in Excel 2007	mo_adex_a03_dt_enus	2
	Microsoft Office 2007: Excel for the Power User
		Analyzing Data in Excel 2007	mo_expu_a01_dt_enus	3.5
		Protecting and Sharing Excel 2007 Workbooks	mo_expu_a02_dt_enus	2
		Exchanging Data with Excel 2007	mo_expu_a03_dt_enus	3
	Microsoft Office 2007: Beginning PowerPoint
		Getting Started with PowerPoint 2007	mo_bgpp_a01_dt_enus	1.5
		Adding Graphics to Presentations in PowerPoint 2007	mo_bgpp_a02_dt_enus	1.5
		Adding Multimedia and Animations to Presentations in PowerPoint 2007	mo_bgpp_a03_dt_enus	1
	Microsoft Office 2007: Advanced PowerPoint
		Creating Custom Slide Shows in PowerPoint 2007	mo_adpp_a01_dt_enus	1
		Distributing Presentations in PowerPoint 2007	mo_adpp_a02_dt_enus	1
	Microsoft Office 2007: Beginning Outlook
		Getting Started with Outlook 2007	mo_bgol_a01_dt_enus	1.5
		Formatting and Managing E-mail in Outlook 2007	mo_bgol_a02_dt_enus	3
		Using the Calendar in Outlook 2007	mo_bgol_a03_dt_enus	3
		Using Contacts, Tasks, Notes, and Customizing the Interface in Outlook 2007	mo_bgol_a04_dt_enus	3
		Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007	mo_bgol_a05_dt_enus	2
	Microsoft Office 2007: Advanced Outlook
		Customizing Outlook 2007 and Using the Journal	mo_adol_a01_dt_enus	2
		Configuring Rules, Alerts, and Junk E-mail Settings in Outlook 2007	mo_adol_a02_dt_enus	2
		Working with SharePoint, Calendars, and Forms in Outlook 2007	mo_adol_a03_dt_enus	2.5
	Microsoft Office 2007: Outlook for the Power User
		Data Security, Archiving, and Working Offline in Outlook 2007	mo_olpu_a01_dt_enus	3
		Instant, Text, and Unified Messaging in Outlook 2007	mo_olpu_a02_dt_enus	1
		Business Contact Manager with Outlook 2007	mo_olpu_a03_dt_enus	3
	Microsoft Office 2007: Beginning Access
		Getting Started with Access 2007	mo_bgac_a01_dt_enus	1.5
		Basic Access 2007 Tables	mo_bgac_a02_dt_enus	2.5
		Basic Access 2007 Forms	mo_bgac_a03_dt_enus	2
		Queries and Reports in Access 2007	mo_bgac_a04_dt_enus	2.5
	Microsoft Office 2007: Advanced Access
		Importing and Exporting Data and Data Presentation in Access 2007	mo_adax_a01_dt_enus	2
		Advanced Data Management in Access 2007	mo_adax_a02_dt_enus	3.5
	Microsoft Office 2007: Access for the Power User
		Programmability and Administration in Access 2007	mo_acpu_a01_dt_enus	1.5
		Database Administration in Access 2007	mo_acpu_a02_dt_enus	3
	Microsoft Office 2007: Beginning Visio
		Creating Visio 2007 Diagrams	mo_bgvs_a01_dt_enus	2.5
		Enhancing and Customizing Diagrams in Visio 2007	mo_bgvs_a02_dt_enus	3.5
		Collaborating and Using Visio 2007 With Other Programs	mo_bgvs_a03_dt_enus	1.5
	Microsoft Office 2007: Beginning Project
		Creating and Designing a Project with Project 2007	mo_bgpr_a01_dt_enus	3.5
		Specifying and Assigning Resources in Project 2007	mo_bgpr_a02_dt_enus	2.5
		Tracking and Reporting Progress with Project 2007	mo_bgpr_a03_dt_enus	3
	Microsoft Office 2007: Advanced Project
		Advanced Customization with MS Project 2007	mo_adpr_a01_dt_enus	2
		Project Data Management and Performance with MS Project 2007	mo_adpr_a02_dt_enus	3.5
	Microsoft Office 2007: Publisher
		Creating Customized Publications with Publisher 2007	mo_pblr_a01_dt_enus	3
		Extending Publisher 2007 Beyond Publications	mo_pblr_a02_dt_enus	2
	Microsoft Office SharePoint Server 2007 End User
		SharePoint 2007 Essentials	250450_ENG	3
		Creating and Managing Personal Sites and Searches in SharePoint 2007	250463_ENG	2.5
	Microsoft Office 2007: Collaborating, Communicating, and Sharing Information
		Microsoft Office 2007: Collaborating with Groove and Communicator	mo_ncmg_a01_dt_enus	2.5
		Microsoft Office 2007: Sharing Information with OneNote 2007	mo_ncmg_a02_dt_enus	1
	Microsoft Office Project Server 2007: Managing Projects
		Initiating Projects with Project Server 2007	mo_psmp_a01_dt_enus	2.5
		Planning Projects with Project Server 2007	mo_psmp_a02_dt_enus	2
		Managing Resource Capacity in Project Server 2007	mo_psmp_a03_dt_enus	2.5
		Executing Projects with Project Server 2007	mo_psmp_a04_dt_enus	2
		Monitoring, Controlling, and Closing Projects with Project Server 2007	mo_psmp_a05_dt_enus	2.5
	Microsoft Office 2007: Outlook Web Access
		Using Outlook Web Access 2007	mo_otwa_a01_dt_enus	2
		Outlook Web Access 2007 Advanced Features	mo_otwa_a02_dt_enus	1
	Microsoft Office Live Meeting 2007 for End Users
		Attending a Microsoft Office 2007 Live Meeting	mo_lmeu_a01_dt_enus	1
		Hosting a Microsoft Office 2007 Live Meeting	mo_lmeu_a02_dt_enus	1.5
	Microsoft Windows 7: First Look for End Users
		Microsoft Windows 7: First Look for End Users	mw_mwfe_a01_dt_enus	2
	Microsoft Windows 7: End User
		Getting Started with Windows 7	mw_mweu_a01_dt_enus	1.5
		Setting up and Securing Windows 7	mw_mweu_a02_dt_enus	2
		Customizing Windows 7	mw_mweu_a03_dt_enus	1
	Microsoft Internet Explorer 8: End User
		Internet Explorer 8: Basic Features	id_mcie_a01_dt_enus	1.5
		Internet Explorer 8: Advanced Features	id_mcie_a02_dt_enus	1.5
	Microsoft Windows Vista: New Features for End Users
		Windows Vista User Experience	242954_ENG	2
		Windows Vista Security and Performance Improvements	242964_ENG	1.75
	Microsoft Windows Vista for the End User
		Getting Started with Windows Vista	mv_wveu_a01_it_enus	1.5
		Work with Files, Programs, and Printing in Windows Vista	mv_wveu_a02_it_enus	2
		Navigating the Web and System Maintenance with Windows Vista	mv_wveu_a03_it_enus	2

*FINANCE AND ACCOUNTING*			*$2,424.60*	*HOURS*
	Fundamental Finance for non-Finance Professionals
		The Principles of Financial Management	fin_01_a01_bs_enus	2.5
		The Basics of Budgeting	fin_01_a02_bs_enus	2
		Management of Cash Flows	fin_01_a03_bs_enus	2
		Financial Statements	fin_01_a04_bs_enus	2
		Increasing Cash Flow in Times of Need	_pc_bi_fabi003	0.1
		What's Your Gross Profit Margin Really Saying?	_pc_bi_fabi006	0.1
		Recognizing the Value of Intangible Assets	_pc_bi_fabi007	0.1
		Recession: How it Affects Business	_pc_bi_fabi008	0.1
		Depreciation Methods	_pc_ch_fach002	0.2
		Using Financial Analysis for Credit Decisions	_pc_ch_lach012	0.2
	Finance and Accounting Essentials for Non-financial Professionals
		Principles of Accounting and Finance for Non-financial Professionals	fin_02_a01_bs_enus	1
		The Essentials of Budgeting for Non–financial Professionals	fin_02_a04_bs_enus	1
	Accounting 101
		Accounting Fundamentals	FIN0121	3.5
		Accrual Accounting Procedures	FIN0122	2
		Accounting Systems and Closing Activities	FIN0123	2.5
		Accounting for Cash Control	FIN0124	3
		Accounting for Merchandising Businesses	FIN0125	2.5
		Final Exam: Accounting 101	FE0004_eng
		Accounting for Sales Returns	_pc_bi_fabi005	0.1
	Practical Budgeting Skills for Business
		Creating and Analyzing an Operating Budget	FIN0161	3.5
		The Ins and Outs of Capital Budgeting	FIN0162	3.5
		Effective Budget Management	FIN0163	3
	Advanced Business Finance
		Introduction to Advanced Finance	FIN0211	3
		Investment Project Analysis and Selection	FIN0212	2
		Raising Capital and Financing Decisions	FIN0213	3
		Managing Working Capital	FIN0214	4
		Corporate Restructuring	FIN0215	2.5
		Financial Risk Management	FIN0216	1.5
		International Finance	FIN0217	2
		Final Exam: Advanced Business Finance	FE0005_eng
		Outsourcing Financial Activities	_pc_bi_fabi001	0.1
	Accounting 102
		Accounting for Partnerships	FIN0221	3.5
		Accounting for Corporations	FIN0222	2.5
		Analyzing Cash Flow Statements	FIN0223	2
		Master Budgets	FIN0224	4
		Final Exam: Accounting 102	FE0006_eng
	Auditing: A Practical Approach
		Introduction to Auditing	FIN0231	3
		Introduction to Internal Auditing	FIN0232	4.5
		Principles of Internal Auditing	FIN0233	3
		Introduction to External Auditing	FIN0234	3.5
		Principles of External Auditing	FIN0235	4
		Using Audits to Help Prevent Business Fraud	_pc_bi_fabi002	0.1
		Establishing the Role of the Audit Department	_pc_ch_fach001	0.2
	Managerial Accounting
		Overview of Managerial Accounting	FIN0241	5
		Managerial Decisions and Capital Budgeting	FIN0242	5
		Managing for Asset Control	FIN0243	5.5
		Cost Accounting Decisions	FIN0244	4

*HUMAN RESOURSES*			*$1,524.80*	*HOURS*
	Managing Diversity in the Workplace
		The Reasons Why Diversity Matters	hr_02_a01_bs_enus	1.5
		Changing Corporate Culture	hr_02_a02_bs_enus	2.5
		Planning a Diversity Initiative	hr_02_a03_bs_enus	2.5
		Diversity: the Future	hr_02_a04_bs_enus	2
		Managing Diversity in the Workplace Simulation	HR002A	0.5
		Understanding Workplace Diversity	_pc_bi_hrbi002	0.1
		Instituting a Dress Code	_pc_bi_hrbi011	0.1
		Managing Diversity	_pc_ch_lach015	0.2
	Effective Hiring and Interviewing
		What to Consider When Hiring	hr_03_a01_bs_enus	2
		Interviewing Effectively	hr_03_a02_bs_enus	2.5
		Choosing the Best Applicant	hr_03_a03_bs_enus	1.5
		Effective Hiring and Interviewing Simulation	HR003A	0.5
		Screening Applicants for Emotional Intelligence	_pc_bi_hrbi012	0.1
		Hiring Strategic Thinkers	_pc_ch_lach011	0.2
		Guarding against Interviewing Biases	_pc_bi_hrbi003	0.1
	Recruiting and Retention Strategies
		Recruiting Talent	hr_05_a01_bs_enus	2
		Retaining Your Talent Pool	hr_05_a02_bs_enus	2
		Creating a High-Retention Organizational Culture Simulation	HR005A	0.5
		Aligning Recruitment to Job Requirements	_pc_bi_hrbi001	0.1
		Fringe Benefits: Maintaining a Competitive Hiring Advantage	_pc_bi_hrbi004	0.1
		Employer Branding	_pc_bi_hrbi007	0.1
		Devising an Effective Corporate Wellness Program	_pc_bi_hrbi009	0.1
		Surviving the Talent Crunch	_pc_ch_lsch007	0.2
		Addressing Attrition in High Performance Teams	_pc_ch_hrch001	0.2
		Preventing High Turnover Rates: How to Keep the Best	_pc_bi_mgbi008	0.1
		Disciplines of Organizational Learning: Personal Mastery	_pc_bi_pfbi011	0.1
	Behavioral Interviewing
		Building a Firm Foundation	HR0211	3
		Screening Applicants	HR0212	3
		Preparing for the Behavioral Interview	HR0213	3
		Conducting the Behavioral-based Interview	HR0214	2.5
		Preparing as the Interviewee	HR0215	2.5
		Experiencing the Behavioral-based Interview	HR0216	2.5
		Behavioral Interviewing Simulation	HR0210	0.5

*MARKETING*			*$1,524.75*	*HOURS*
	Strategic Marketing in Action
		Elements of Marketing Strategy	MKT0201	3
		Analyzing the Market	MKT0202	2.5
		Competitive Factors in Strategic Marketing	MKT0203	2.5
		Writing a Marketing Plan: Phase 1	MKT0204	3
		Writing the Marketing Plan: Creative Strategy	MKT0205	2.5
		Creating a Marketing Campaign	MKT0206	4
		Marketing Management	MKT0207	4
		Financial Analysis for Successful Marketing	MKT0208	4.5
		Advertising Costs, PR Pays	_pc_bi_spbi008	0.1
		Sales and Marketing: Two Sides of the Same Coin?	_pc_bi_spbi011	0.1
		Trade Show Marketing - Planning Ahead	_pc_bi_spbi013	0.1
		Increasing Competitiveness through Collaboration	_pc_ch_lsch006	0.2
	Strategic Brand Management
		Introduction to Brand Management	MKT0211	3.5
		Building Brand Equity	MKT0212	3.5
		Managing the Creative Elements of Brand	MKT0213	3.5
		Promoting Your Brand to Consumers	MKT0214	3
		Evaluating Brand Effectiveness	MKT0215	6
		Managing and Maintaining Brand Equity	MKT0216	4.5
	Online Branding Strategy
		Introduction to Online Branding	MKT0221	3.5
		The Online Branding Environment	MKT0222	3
		Strategies for Building an Online Brand	MKT0223	7
		Using Blogs to Attract Consumers	_pc_bi_spbi010	0.1
		Using Web Analytics to Increase Sales	_pc_bi_spbi012	0.1
		Using Online Strategies to Accelerate Sales Performance	_pc_ch_spch001	0.2
	Competitive Marketing Strategies
		Competitive Strategies for a New Marketplace	MKT0231	2.5
		Surpassing the Competition	MKT0232	3
	Product Management Essentials
		Introduction to Product Management	MKT0241	2
		Developing a New-product Strategy	MKT0242	2
		Pricing and Profitability for Product Managers	MKT0243	3
		Designing Products to Fit the Channel	_pc_bi_spbi005	0.1

*MICROSOFT OPERATING SYSTEMS & SERVER TECHNOLOGIES*			*$4,299.55*	*HOURS*
	Microsoft Exchange Server 2007 Admin
		Preparing the Exchange Server 2007 Infrastructure	es_mxsa_a01_it_enus	2
		Installing and Transitioning to Exchange Server 2007	es_mxsa_a02_it_enus	1
		Managing Exchange Server 2007	es_mxsa_a03_it_enus	2.5
		Managing Default, Custom, and Public Folders in Exchange Server 2007	es_mxsa_a04_it_enus	1.5
		Connectors, Transport Rules, and Message Compliance in Exchange Server 2007	es_mxsa_a05_it_enus	1.5
		Accessing Exchange Server 2007 Remotely	es_mxsa_a06_it_enus	1.5
		Data Protection in Exchange Server 2007	es_mxsa_a07_it_enus	2
		Disaster Recovery with Exchange Server 2007	es_mxsa_a08_it_enus	1
		Monitoring and Security in Exchange Server 2007	es_mxsa_a09_it_enus	2
		Configuring Outlook 2007 for Exchange Server 2007	es_mxsa_a10_it_enus	1
	Microsoft Office SharePoint Server 2007 Administration
		Implementing Microsoft Office SharePoint Server 2007	251962_ENG	3.5
		Configuring Microsoft Office SharePoint Server 2007 Content Management	251978_ENG	2.25
		Configuring Microsoft Office SharePoint Server 2007 Business Forms	251988_ENG	2.25
		Configuring Microsoft Office SharePoint Server 2007 Business Intelligence	251998_ENG	2.25
		Managing Microsoft Office SharePoint Server 2007 Administration	252008_ENG	2.25
		Upgrading to Microsoft Office SharePoint Server 2007	252030_ENG	2
	Microsoft Windows Vista Client Configuration
		Installing Windows Vista	mv_wvcc_a01_it_enus	2
		Configure Windows Vista Environments	mv_wvcc_a02_it_enus	2.5
		Windows Vista Users and Groups	mv_wvcc_a03_it_enus	1
		Security in Windows Vista	mv_wvcc_a04_it_enus	1.5
		Windows Vista Network Connectivity	mv_wvcc_a05_it_enus	2
		Configuring Windows Vista Applications	mv_wvcc_a06_it_enus	1.5
		Windows Vista Maintenance and Optimization	mv_wvcc_a07_it_enus	2
		Windows Vista Mobile Computing and Troubleshooting	mv_wvcc_a08_it_enus	2.5
	Microsoft Windows 7: Configuration
		Installing, Upgrading, and Migrating to Windows 7	mw_mwcg_a01_it_enus	1.5
		Deploying Windows 7	mw_mwcg_a02_it_enus	1.5
		Configuring Hardware and Applications in Windows 7	mw_mwcg_a03_it_enus	1.5
		Configuring Network Connectivity in Windows 7	mw_mwcg_a04_it_enus	2
		Configuring Access to Resources in Windows 7	mw_mwcg_a05_it_enus	2
		Configuring Mobile Computing in Windows 7	mw_mwcg_a06_it_enus	1.5
		Monitoring, Backing Up, and Restoring Windows 7 Systems	mw_mwcg_a07_it_enus	2.5
	Microsoft Windows Server 2008: Configuring Active Directory
		The Active Directory Infrastructure in Windows Server 2008	ws_mwcd_a01_it_enus	3
		Additional Active Directory Server Roles in Windows Server 2008	ws_mwcd_a02_it_enus	2
		Active Directory Objects in Windows Server 2008	ws_mwcd_a03_it_enus	2
		Group Policy Objects Strategy in Windows Server 2008	ws_mwcd_a04_it_enus	2
		Configuring DNS in Windows Server 2008	ws_mwcd_a05_it_enus	2
		Active Directory Certificate Services in Windows Server 2008	ws_mwcd_a06_it_enus	2.5
		Communications and Security in Windows Server 2008	ws_mwcd_a07_it_enus	1.5
		Monitoring, Backups, and Recovery in Windows Server 2008	ws_mwcd_a08_it_enus	2
	Microsoft Windows Server 2008: Configuring Network Infrastructure
		Configure IP Addressing and Windows Services in Windows Server 2008	ws_mwci_a01_it_enus	2
		Configure, Manage, and Maintain IP Services in Windows Server 2008	ws_mwci_a02_it_enus	2
		Name Resolution in Windows Server 2008	ws_mwci_a03_it_enus	1.5
		Configure Network Access in Windows Server 2008	ws_mwci_a05_it_enus	2
		DNS Zones and Replication in Windows Server 2008	ws_mwci_a04_it_enus	2
		Network Access Security in Windows Server 2008	ws_mwci_a06_it_enus	1.5
		Configure File and Print Services in Windows Server 2008	ws_mwci_a07_it_enus	2
		Monitor Network Infrastructure in Windows Server 2008	ws_mwci_a08_it_enus	2
	Microsoft Windows Server 2008: Server Administration
		Planning Windows Server 2008 Deployment	ws_wsad_a01_it_enus	2
		Planning Active Directory and Group Policy for Windows Server 2008	ws_wsad_a02_it_enus	2.5
		Windows Server 2008 Management and Delegation	ws_wsad_a03_it_enus	1.5
		Managing File Servers and Data Provisioning in Windows Server 2008	ws_wsad_a04_it_enus	2.5
		Windows Server 2008 Application Server Management and Application Provisioning	ws_wsad_a05_it_enus	2.5
		Windows Server 2008 Application Servers and Services	ws_wsad_a06_it_enus	1
		Patch Management and Securing and Monitoring Servers in Windows Server 2008	ws_wsad_a07_it_enus	2
		Certificate Services, SANs, and High Availability in Windows Server 2008	ws_wsad_a08_it_enus	2
		Accessing Windows Networks Remotely in Windows Server 2008	ws_wsad_a09_it_enus	1
		Windows Server 2008 Backup and Recovery	ws_wsad_a10_it_enus	2
	Microsoft SQL Server 2008: Implementation and Maintenance
		SQL Server 2008 Installation	md_mcim_a01_it_enus	1.5
		SQL Server 2008 Instance and Database Configuration	md_mcim_a02_it_enus	1.5
		SQL Server 2008 Security Management	md_mcim_a03_it_enus	2
		SQL Server 2008 Database Management	md_mcim_a04_it_enus	2
		SQL Server 2008 Data Management	md_mcim_a05_it_enus	2.5
		SQL Server 2008 Database Monitoring and Performance	md_mcim_a06_it_enus	2.5
		SQL Server 2008 Backups, Restores, and Database Snapshots	md_mcim_a07_it_enus	1.5
		SQL Server 2008 High Availability and Disaster Recovery	md_mcim_a08_it_enus	2
	Microsoft SQL Server 2008: Database Development
		Creating and Implementing Database Objects in SQL Server 2008	md_msdd_a01_it_enus	2.5
		Creating and Modifying Table and Index Partitions in SQL Server 2008	md_msdd_a02_it_enus	1
		Running Queries and Manipulating Data in SQL Server 2008	md_msdd_a03_it_enus	1.5
		Performing Advanced Query Techniques in SQL Server 2008	md_msdd_a04_it_enus	1
		Creating and Implementing Programming Objects in SQL Server 2008	md_msdd_a05_it_enus	2
		Querying and Managing XML Data in SQL Server 2008	md_msdd_a06_it_enus	2
		Using SQL Server 2008 Messaging, Full-Text Search, Scripts, and Track Changes	md_msdd_a07_it_enus	2.5
		Gathering Performance Data in SQL Server 2008	md_msdd_a08_it_enus	1.5

*PROJECT MANAGEMENT*			*$1,899.50*	*HOURS*
	Project Management Essentials - (PMBOK® Guide - Fourth Edition-aligned)
		Managing Projects within Organizations	proj_05_a01_bs_enus	2
		Project Management Overview	proj_05_a02_bs_enus	1.5
		Project Management Process Groups	proj_05_a03_bs_enus	2
	Project Integration Management (PMBOK® Guide - Fourth Edition-aligned)
		Integrated Initiation and Planning	proj_06_a01_bs_enus	2
		Integrated Project Execution, Monitoring, and Control	proj_06_a02_bs_enus	1.5
		Integrated Project Change Control and Close	proj_06_a03_bs_enus	1.5
	Project Scope Management (PMBOK® Guide - Fourth Edition-aligned)
		Project Requirements and Defining Scope	proj_07_a01_bs_enus	2
		Create Work Breakdown Structure	proj_07_a02_bs_enus	1.5
		Monitoring and Controlling Project Scope	proj_07_a03_bs_enus	1.5
	Project Time Management (PMBOK® Guide - Fourth Edition-aligned)
		Defining and Sequencing Project Activities	proj_08_a01_bs_enus	2
		Estimating Activity Resources and Durations	proj_08_a02_bs_enus	2
		Developing and Controlling the Project Schedule	proj_08_a03_bs_enus	2
	Project Cost Management (PMBOK® Guide - Fourth Edition-aligned)
		Estimating and Budgeting Project Costs	proj_09_a01_bs_enus	2
		Controlling Costs	proj_09_a02_bs_enus	1.5
	Project Quality Management (PMBOK® Guide - Fourth Edition-aligned)
		Project Quality Planning	proj_10_a01_bs_enus	2
		Quality Assurance and Quality Control	proj_10_a02_bs_enus	2
	Project Human Resource Management (PMBOK® Guide - Fourth Edition-aligned)
		Planning Project Human Resources	proj_11_a01_bs_enus	2
		Managing Project Human Resources	proj_11_a02_bs_enus	2
		Planning and Managing Project Human Resources Simulation	PROJ011A	0.5
	Project Communications Management (PMBOK® Guide - Fourth Edition-aligned)
		Stakeholders and the Communication Management Plan	proj_12_a01_bs_enus	2
		Processes for Managing Project Communications	proj_12_a02_bs_enus	2
		Communicating Effectively with Project Stakeholders Simulation	PROJ012A	0.5
	Project Risk Management (PMBOK® Guide - Fourth Edition-aligned)
		Risk Management Planning	proj_13_a01_bs_enus	1.5
		Performing Risk Analysis	proj_13_a02_bs_enus	2
		Risk Response, Monitor, and Control	proj_13_a03_bs_enus	2
		Identifying Project Risks	proj_13_a04_bs_enus	2
	Project Procurement Management (PMBOK® Guide - Fourth Edition-aligned)
		Planning Project Procurement	proj_14_a01_bs_enus	2
		Managing Procurements	proj_14_a02_bs_enus	2

*SALES*			*$3,099.50*	*HOURS*
	Field Sales Skills
		Field Sales Foundations	SALE0101	3.5
		Planning Your Field Sales Approach	SALE0102	4.5
		Applying Your Field Sales Approach	SALE0103	4
		Completing Your Field Sales Approach	SALE0104	3.5
		Field Sales Skills Simulation	SALE0100	0.5
		Field Sales Skills Blended Learning Toolkit	BLTSA010
		Don't Only Go for the Big Fish	_pc_bi_spbi009	0.1
	Territorial Account Sales Skills
		The Territorial Account Sales Approach	SALE0111	3
		Understanding Your Target Customer's Business	SALE0112	3.5
		Effectively Using Customer-focused Research Meetings	SALE0113	3.5
		Gaining Access to Key Personnel at Your Target Accounts	SALE0114	3.5
		Delivering High-impact Territorial Account Sales (TAS) Presentations	SALE0115	5
		Territorial Account Sales Skills Simulation	SALE0110	0.5
		Listening to your Customers	_pc_bi_spbi002	0.1
	Inside Sales Skills
		Preparing for Outbound Sales Calls	SALE0121	6
		Initiating Outbound Sales Calls	SALE0122	3.5
		Completing Outbound Sales Calls	SALE0123	5
		Preparing for Inbound Sales Calls	SALE0124	5
		Completing Inbound Sales Calls	SALE0125	5
		Inside Sales Skills Simulation	SALE0120	0.5
		Inside Sales Skills Blended Learning Toolkit	BLTSA012
	Strategic Account Sales Skills
		The Strategic Account Sales Approach	SALE0131	3
		Understanding Your Customer	SALE0132	3.5
		Conducting Effective Sales Research Meetings	SALE0133	3.5
		Working with Your Customer's Key Players	SALE0134	3.5
		Delivering High-Impact Sales Presentations	SALE0135	6
		Strategic Account Sales Skills Simulation	SALE0130	0.5
		Strategic Account Sales Skills	BLTSA013
		Selling to Key Players	_pc_bi_spbi001	0.1
		Planning for Effective Selling	_pc_bi_spbi004	0.1
		Crafting Sales Strategies	_pc_ch_spch002	0.2
		Pricing Strategy	_pc_ch_spch003	0.2
		Performance Payout Plans	_pc_ch_spch004	0.2
	Sales Team Management
		Building a Winning Sales Team	SALE0151	5.5
		Using Business Tools to Manage Sales Teams	SALE0152	3
		Motivating a Winning Sales Team	SALE0153	4.5
		Communicating in Sales Teams	SALE0154	2.5
		Sales Team Management Simulation	SALE0150	0.5
		Storming: Developing and Leading Your Sales Team	_pc_bi_spbi003	0.1
		Planning Direct Mail to Generate Leads for Complex Sales	_pc_bi_spbi006	0.1
		Sales Support Roles for Better Customer Interaction	_pc_bi_spbi007	0.1
		The Ethics of Gift Giving	_pc_bi_spbi014	0.1
	Selling at the Executive Level
		Prepare for Success	SALE0221	3
		Strategic Planning	SALE0222	3.5
		Progressing through the Complex Sale	SALE0223	4
		Presenting Your Proposition	SALE0224	4
		Negotiating to Mutual Benefit	SALE0225	4
		From Executive-level Sale to Strategic Partnership	SALE0226	4
		Preparing for the Executive-level Sale Simulation	SALE0220	0.5
		Progressing through the Complex Sale Simulation	SALE022S	0.5
		Closing Executive-level Sales Simulation	SALE022T	0.5
		Selling at the Executive Level Blended Learning Toolkit	BLTSA022
	SalesUniversity Sales Orientation: Professional Selling in the Knowledge Economy
		The Profession of Selling	SALE0401	3.5
		Professional Selling in the Knowledge Economy	SALE0402	5
		Professional Selling in the Knowledge Economy Simulation	SALE0400	0.5
	SalesUniversity Sales Math 101: Developing a Sales Plan for Success
		Sales Math 101: Developing a Sales Plan for Success	SALE0411	4
	SalesUniversity Sales Manufacturing: A Success Model
		Sales Manufacturing (TM): Identifying Sales Opportunities	SALE0421	5
		Sales Manufacturing (TM): Sales Production	SALE0422	6
		Sales Manufacturing: Opportunity Development Simulation	SALE0420	0.5
	SalesUniversity Communication 101
		Sales Communications Foundations	SALE0431	7
		Sales Communications Essentials	SALE0432	7
		Telesales Communications	SALE0433	6
		Sales Communication Techniques Simulation	SALE0430	0.5

*WEB DESIGN*			*$2,159.60*	*HOURS*
	Designing and Hosting a Web Site
		Web Development Fundamentals	wd_dshw_a01_it_enus	2
		Internet Site Development	wd_dshw_a02_it_enus	2
		Web 2.0 Fundamentals	wd_dshw_a03_it_enus	2
	Adobe PhotoShop CS4
		Photoshop CS4: Getting Started	at_pcsf_a01_it_enus	2
		Photoshop CS4: Beyond the Basics	at_pcsf_a02_it_enus	3
	Adobe Illustrator CS4
		Illustrator CS4: Getting Started	at_icsf_a01_it_enus	2.5
		Illustrator CS4: Beyond the Basics	at_icsf_a02_it_enus	2.5
	Adobe InDesign CS4
		Adobe InDesign CS4: Fundamentals	at_idcs_a01_it_enus	2
	Adobe Dreamweaver CS4
		Setting up a Site and Adding Content in Dreamweaver CS4	at_dcsf_a01_it_enus	2.5
		Adding Links and Images in Dreamweaver CS4	at_dcsf_a02_it_enus	2
		Tables, Accessibility, and Standards in Dreamweaver CS4	at_dcsf_a03_it_enus	1.5
		Reusing Content in Dreamweaver CS4	at_dcsf_a04_it_enus	2
		Creating Interactive Web Pages in Dreamweaver CS4	at_dcsf_a05_it_enus	2.5
		Cascading Style Sheets in Dreamweaver CS4	at_dcsf_a06_it_enus	2.5
		Dreamweaver CS4 Site Maintenance and Advanced Concepts	at_dcsf_a07_it_enus	2
	Adobe Flash CS4
		Introduction to Adobe Flash CS4 Professional	at_fcsf_a01_it_enus	2
		Drawing and Working with Images in Flash CS4	at_fcsf_a02_it_enus	2.5
		Using Flash CS4 Libraries, Text, and Components	at_fcsf_a03_it_enus	3
		Animation in Flash CS4	at_fcsf_a04_it_enus	2.5
		ActionScript and Multimedia in Flash CS4	at_fcsf_a05_it_enus	2
		Workflow and Adobe Integration in Flash CS4	at_fcsf_a06_it_enus	2
		Creating Navigation and Publishing Movies in Flash CS4	at_fcsf_a07_it_enus	1.5
	Adobe AIR for Flash Developers
		Adobe AIR for Flash Developers	at_aafd_a01_it_enus	1
	Adobe Fireworks CS4
		Adobe Fireworks CS4: Fundamentals	at_fwcs_a01_it_enus	2